![]() ![]() On doing so, the Trojan virus is then able to take remote control of the infected PC." On selecting ‘Next’, the user is prompted to enter their Smart Card and PIN to begin the download. The virus pretends to offer users an update to the e-Signer software by means of a pop-up window currently entitled ‘Install Shield Wizard Update’. " Attention – Fake Gemalto eSigner Update Installs Trojan VirusĪ new Trojan virus is targeting users of Smart Cards by offering an update to the eSigner software. By using a USB reader, they are also increasing the attack area for malicious software, as indicated by the following warning taken directly from the front page of : Why on earth do Barclays use a USB card reader for business banking? I am old enough to remember when USB was known as "plug-and-pray", and even though it is now far more stable, it requires software and drivers to get it functional. Chrome has been around for a long time so why no support for it? Do Barclays imagine that Chrome shall disappear? I think not. Given that Chrome has the largest share of the web browser market, this is a ludicrous situation. I subsequently located the 32 bit version of Internet Explorer - which is installed with Windows 10 64 bit by default but is not the default version - and everything now works.ĭuring the course of my research, I found that Google Chrome is not supported in any flavour. I had also installed Chrome and Firefox 64 bit versions, therefore my tribulations. By default, Windows 10 uses the Internet Explorer 64 bit version. Not being someone who gives up, I turned to the Gemalto (manufacturer) web site to seek a solution.Īfter a few hours of wasted time, I came upon an article that indicated that the card reader would not work with 64 bit browsers. The card reader was accepting an updated PIN without any issues but when trying to log into the web site, it kept failing without any error messages that were worth researching. ![]() After trying to log on to using Google Chrome, Microsoft Internet Explorer and Mozilla Firefox - I left no stone unturned - I was getting nowhere. I had to set up a Windows 10 64 bit workstation to use a USB card reader on Tuesday and it was a most trying task, to put it lightly. ![]() Based on my experiences with their business banking security software this week, I will never consider them as an option for managing my funds. My student loans were financed by Barclays and I was a loyal customer for a good 10 years after graduating. I must admit that I am not currently a Barclays customer, even though I have been in the past. ![]()
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